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We’re here for you

Whether you’d like to book a demo for your Trust or want more information about our products and what they can do for you — we’re here to answer all your questions.

Fill out the form opposite and our team will be in touch soon.

If you’d like to speak to us directly, please call 0344 848 9555.

You can use this form to order headphones for your healthcare facility.

Already an existing user? Visit our product support page to help with your enquiry.

A fully customised experience

SPARK Fusion® allows Trusts to customise the platform's information by incorporating logos, hospital maps, and visiting hours.

Improve patient experience and wellbeing

SPARK Fusion® enables Trusts to provide accurate and relevant information to patients about their health condition so they always feel in control. 

Become more sustainable

Digitising care across all areas of the NHS can reduce paper and food waste and decrease CO2 emissions.

Are you a WiFi customer?

Our online product support experience can help you further with your enquiry.


Product support

Frequently asked questions

Frequently asked questions

Are you looking for help as a WiFi user, or a patient in hospital with a Hospedia Bedside Unit?

For all user support queries, please visit our support page to read our FAQ’s or raise a support ticket.

Product support

 

 

Who is SPARK TSL®?

  • Leading suppliers of hospital WiFi in the NHS. 
  • Industry experts with over 20 years'  experience. 
  • Champions of patient entertainment and engagement through SPARK Fusion®. Available either on patient’s own devices (BYOD) or bedside tablets to help alleviate NHS pressures through ROI and improved patient experience. 
  • The company that acquired Hospedia Bedside Units with a vision to make all patient entertainment free for good.

 

What products and services do SPARK TSL® provide?

SPARK® Connect – The platform that connects visitors and patients to WiFi through existing access points. Includes custom portal builds, dual access portals, authentication methods, analytics, CMS to manage banners & campaigns, content filtering, security, 24/7/365 managed service and more.  

SPARK Media® – This entertainment & engagement platform is available as a Bring-Your-Own-Device (BYOD). Accessed through SPARK Connect®. 

Hospedia – We are the company that has acquired Hospedia, the legacy Bedside Units in over 100 hospitals in the UK. Our vision is to remove the patient pays model and replace/upgrade them with SPARK® Fusion bedside iPads for enhanced care and improved experience. 

Learn more here.

Are you a business looking to provide a WiFi solution but aren’t in the healthcare sector?

We have a dedicated website for you. Head to www.wifispark.com and learn more about our complete WiFi solution.  

Why should I choose SPARK TSL®?

  • Industry experts in the WiFi and patient entertainment business for over 20 years. 
  • Provide tailored solutions for each and every customer; bringing a level of personalisation unmatched by others. 
  • To support our vision that no patient has to pay for entertainment. 

The list could go on. Don’t just hear it from us, check out our case studies to hear from our existing customers. 

Healthcare Case Studies

WiFi Case Studies

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Maximise Your Donation Channels with SPARK TSL®

SPARK TSL®'s WiFi solution comes with the ability to add data-click portals to the WiFi authentication landing page. Trusts and their charities can collect data and use it to drive donations. Watch the webinar

SPARK TSL® acquires Hospedia

This webinar provides insight as to why the acquisition happened, what our customers are saying about it, and how this affects the healthcare industry for the better. Watch the webinar