Embrace digital transformation and empower frontline staff like never before
With SPARK Fusion®, NHS hospitals, staff and patients benefit from a state-of-the-art solution designed to drive the future of healthcare.
Now’s the time to capitalise on the government’s £2 billion investment and ensure your Trust is set up for long-term productivity, efficiency and quality care for years to come.


The future of healthcare is here
How SPARK Fusion® truly makes a difference
SPARK Fusion® is more than just a complete end-to-end infotainment solution.
It’s a vehicle for seamless digital transformation across the NHS, empowering staff and patients with better, more useful digital healthcare technology. As an easy-to-use, app-based platform available via individually-tailored and customisable bedside devices, the possibilities for high-quality care increase while reducing the risk of bed blocking and readmission.
We are passionate about improving patient experience by ensuring patients have access to the information and services they require, and we know what a difference it can make to provide support to the clinical teams delivering those services.
Jane Stephenson
SPARK TSL CEO
Proud to already be making a difference at








Leverage the power of SPARK Fusion®
Better communication
Digitised processing
Less wastage
Improved interaction
Unrivalled entertainment
Enhanced accessibility
Charity promotion
Better communication
Patient and staff communication is digitally enhanced for more efficient dialogue.
This includes everything from instant messaging functionality in a wide range of available languages to in-app medication reminders to ease patient reliance on staff.
With more open and efficient channels of communication, SPARK Fusion® paves the way for better staff and patient experiences.

Digitised processing
Patient triage and discharge are more seamless with HL7 integration across Trust ADT feeds, so records are more efficiently accessed, empowering staff with more time and resource.
This helps to alleviate any otherwise avoidable bed blocking issues while ensuring staff are always easily informed about what stage within the treatment cycle their patients are at, while delivering better levels of care.

Less wastage
With SPARK Fusion®, patients have more freedom over meal ordering.
This means that they get more time and variety of choices, with digital menus they can access around the clock.
Not only does this subtle difference enhance patient wellbeing, it also brings far less food wastage and inefficiencies for Trusts.

Improved interaction
Digital pain scoring makes staff treatment easier for non-verbal patients. They can simply point to different body parts displayed on the bedside device while the member of staff assesses them.
This is crucial in ensuring they get the adequate treatment.
Additionally, the availability of easily accessible surveys on the bedside device provides more opportunities for patients to have their say and for staff and Trusts to collect positive feedback scores.

Unrivalled entertainment
With a broad spectrum of entertainment across TV and audio, SPARK Fusion® provides patients with more freedom and choice throughout their stay.
Better entertainment means a better patient experience, which in turn helps to ensure shorter treatment cycles and avoid unnecessary bed blocking.
SPARK Fusion® also includes in-app relaxation and tools to improve patient wellbeing.

Enhanced accessibility
Patient wellbeing is further aided by bedside access to room control for temperature, lighting and ambience as well as digital menus for meal ordering.
They also get shopping options for on-site services like coffee shops, retailers and anything else that the hospital may have to offer.
Once they make their purchase from the device, a staff member can deliver them straight to their ward or bedside.

Charity promotion
Trusts can also maximise exposure to important initiatives by tailoring the devices to provide patients access to charity information throughout their hospital stay.
This enhances patient engagement while driving success in terms of donations towards the various intiatives themselves.


Put NHS staff at the heart of your healthcare operations
NHS staff are the heart of healthcare, and SPARK Fusion® empowers them to focus on what matters most – patient care.
By streamlining workflows, improving communication and automating tasks like meal orders and service requests, Fusion saves time and resources. Staff can connect better with patients and colleagues, reduce frustrations and work smarter, not harder – ensuring compassionate, efficient care every step of the way.

Fully customisable set-up
At both Trust-level and ward-level, the in-app experience can be individually tailored for improved treatment and care.
For example, devices can be pre-set for maternity ward patients, so they benefit from personalised treatment content geared towards pregnancy and even post-birth. Alongside all the other features, these elements make the patient experience more comfortable and more manageable for the NHS — with a diverse breadth and range of apps available for patient education, entertainment and more seamless interaction with friends, family and healthcare staff.



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SPARK Fusion® has the potential to make tasks, such as communicating with clinicians or making sure that patients have information to support their recovery, much more intuitive and efficient. Just as importantly, it's backed by really great people who are totally committed to supporting their customers.Jane Stephenson, CEO SPARK TSL

Improved staff wellbeing
As service demand continues to increase, the NHS staffing crisis simply can’t be ignored.
SPARK Fusion® makes life easier for them with better collective bedside-to-ward or even individual bedside-to-nurse device communication, streamlining patient care with multi-lingual instant messaging and more nuanced bedside requests. This saves staff time and resources, so they’re less stressed and more productive in delivering the required personal care.
...save staff time and resources, so they’re less stressed.
Ready to spark your digital transformation?
To enquire about SPARK Fusion®, complete the form opposite and we’ll get back to you as soon as possible.
Alternatively, if you’re already an existing SPARK TSL customer, head over to our product support page for further information.
Frequently asked questions
Frequently asked questions
Are the units free to use for patients?
What's different about these units to Hospedia units?
Hospedia units primarily focus on patient entertainment, offering TV, movies, telephony and internet access with limited integration into hospital systems. The units are 20+ years old now, but were installed at no cost to the NHS and the patient has to pay to use the services.
SPARK Fusion® integrates with clinical systems to improve workflows, enabling meal ordering, service requests, and real-time communication between staff and patients. It’s a comprehensive platform that enhances both patient care and staff efficiency. On top of that, it offers educational resources, stimulation, wellbeing support and entertainment features like games, TV, movies and magazines. The solution has many different funding and payment options to fit what works best for the NHS.
Can I replace Hospedia units with these easily?
How long does it take to install the units from new?
We have a large team of Area Service technicians in our field based team who cover the entire of the UK. Installing a brand new solution can be planned, deployed and up and running in a matter of days.
Why should Trusts consider installing SPARK Fusion® as a patient entertainment & engagement solution?
If your Trust doesn’t have an existing bedside solution, and if your cellular signal is poor like it is in most hospitals, then you’ll notice a digital divide between the elderly who rely on staff and physical reading materials, as well as those who have their own device. SPARK Fusion® bridges this digital inequality by giving everyone access to entertainment, support and hospital resources.
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