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Healthcare
Public WiFi
Why SPARK TSL
Insight

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The journey is more important than the destination

Deliver seamless high-speed WiFi that begins on the platform to passengers on trains, buses and all public transport. Keep them connected on the go with reliable internet access, enhancing their travel experience with smooth browsing, streaming and communication.

Transform public transport into a more enjoyable experience.

Ready to transform the passenger journey?

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Train Station/Depo WiFi

Start your passenger’s journey off right, with personalised content and a means to engage with your brand.

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Airport WiFi

Deliver connectivity to those who wait, distraction with entertainment for those who are bored and provide information about flight status for those who are eager to get in the air.

Get in touch and we’ll work with you to provide the best service for you and your travellers.

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Enhance the passenger experience

Reliable WiFi enables passengers to stay connected, work or enjoy entertainment throughout their journey, enhancing overall satisfaction.

Link them in with your brand and loyalty scheme and embark on your marketing nurturing journey.

Improve communication

Staff can use WiFi for seamless communication across various parts of the transport network, enhancing coordination and response times. Important travel information can be displayed on the WIFi Portal to keep passengers up to date and informed.

Generate revenue

Using analytics to find insights into passenger behaviour, preferences and peak usage times, you can tailor your messaging and campaign planning to get the most out of your strategy.

Save costs

Station offload means that as the train nears the station, the train connectivity is offloaded onto the station WiFi ensuring they have the best connection available and cost savings are made for the train operating company.

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Providing train WiFi to Arriva Trains

Chiltern Railways by Arriva stands out as one of the UK's premier train operating companies, with an extensive network linking London to the Midlands and Oxford.

Renowned for their forward-thinking approach, they have consistently adopted cutting-edge technology to enhance the travel experience. In 2016, they were trailblazers, among the first to offer free WiFi on their trains.

They wanted to implement an innovative public WiFi solution that ensures passengers enjoy a seamless, connected journey from start to finish, significantly enhancing the overall travel experience.

Discover how we made this vision a reality and more:

Continuous connectivity across the estate: Passengers can stay connected throughout their entire journey, ensuring they can work, browse and stay in touch without interruption.
Enhanced passenger experience: By providing reliable WiFi, we’ve helped Chiltern Railways create a more enjoyable and productive environment for passengers.
Data collection services: Our solution includes sophisticated data collection, allowing for insights into passenger behaviours and preferences, driving continuous improvements.
Seamless integration across two networks: We ensured a smooth and consistent WiFi experience across Chiltern Railways’ extensive network segments.

We transformed the travel experience for thousands of passengers daily with an innovative WiFi solution.

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Data collection

Passengers can be authenticated via email to ensure high-quality data collection for your CRM.

Compliant and filtered

Fully compliant with legal requirements, filtered with IWF-compliant filtering categories, and approved by ‘Friendly WiFi Scheme’.

Fully managed service

24/7 helpdesk support and monitoring for end users and staff by SPARK TSL engineers.

Premium connectivity

SPARK TSL uses the best connectivity wherever possible and state-of-the-art hardware to ensure the highest quality connectivity for passengers.

Active passenger engagement

Central, fully branded and customisable user experience portal enables the operating company to communicate directly with passengers across all transportation methods.

Cost efficient

Data offload means that, as the train or bus nears the station, the connectivity is offloaded onto the station WiFi, ensuring users have the best connection available and cost savings are made for the operating company.

Analytics tool

Rich data presented in an easy-to-use dashboard shows advanced passenger demographics, passenger journeys, dwell time, client count, how far passengers travel, the languages used and more.

Integration opportunities

Integrate with live departure information to keep passengers informed, or connect up your CRM for data collection and onward marketing. The connections are endless.