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Proud to partner with

 Offer unique brand experiences with SPARK Connect®

Utilise your venue WiFi to its full potential

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Support smart tourism

Integrate our public WiFi solution with IoT devices to support innovative tourism initiatives, such as interactive kiosks, automated check-ins, digital signage and real-time updates on local attractions.

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Enhance the guest experience

Reliable, seamless and fast WiFi ensures guests stay connected, share their experiences on social media and access information about local attractions, enhancing their overall stay, resulting in positive brand awareness and future visits.

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Generate revenue

Include advertising platforms on your customised log-in screen where local businesses can promote their services to guests, creating additional revenue streams for tourism operators.

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Elevating connectivity at Bournemouth International Centre

The Bournemouth International Centre (BIC) is an award-winning premier conference, events and entertainment venue, strategically located in the heart of the town with breathtaking views of its renowned coastline. 

BIC has served as a truly multi-purpose venue, boasting the largest licensed capacity on the South Coast, accommodating up to 10,000 visitors. With four main auditoriums, the BIC is versatile enough to host multi-hall conferences, exhibitions, meetings, large music concerts, and dance and comedy performances.

The challenge

The BIC required a state-of-the-art WiFi solution that could surpass their existing internet provision and meet the diverse needs of their clientele. They needed a network that was not only robust and flexible but also legally compliant and capable of delivering a top-notch user experience.

The solution

We were selected for our ability to provide a custom-built public WiFi network that’s both flexible and accommodating. Our solution included:

  • Deployment of multiple SSIDs over state-of-the-art access points to serve both the general public and exhibitors.
  • Ensuring full WiFi compliance with GDPR.
  • Offering a branded user experience to engage guests.
  • Implementing content filtering and providing user and device analytics.
  • Creating optional marketing opportunities.
  • Utilising high-quality hardware that delivers reliable performance.

The result

The guest WiFi solution has superseded the previous internet provision, setting a new standard with its advanced features and compliance. This upgrade ensures the general public and exhibitors enjoy high-quality connectivity tailored to their specific needs.

Read the case study

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“We are looking forward to reaping the benefits that the improved WiFi and data analytics will bring, providing our clients, visitors and employees with the best experience possible.”
Pat Coyne, Director of Venues and Events at BIC

What's included?

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Fully managed service

24/7/365 support and monitoring for end users by SPARK® TSL engineers. We’ll ensure issues are resolved quickly.

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Measure footfall

Monitor average footfall via the WiFi and identify possible sales opportunities that can increase revenue.

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Improve brand awareness

Raise awareness for your business with branded splash pages which include promotional messaging to drive sales.

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Friendly WiFi

We design and install networks with the ‘Friendly WiFi’ certification, suitable for anyone to use and enjoy.

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Return on investment

Utilise targeted messaging to boost sales and encourage users to engage with vendors or stores. Integrate with your CRM to allow marketing activities to sign up users.

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Analytics tool

Collate valuable data using the analytics tool and use this insight to make better-informed business decisions.

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Enhanced Visitor Engagement

Use WiFi as a platform to provide visitors with interactive maps, local recommendations, event updates, and exclusive offers - enhancing their overall experience and encouraging them to explore more.
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Seamless Multi-Site Connectivity

Ensure tourists stay connected across multiple locations, whether at landmarks, attractions, or transport hubs, with a seamless login experience that reduces friction and improves satisfaction.

Provide unmatched connectivity for every visitor

Whether you’d like to book a demo for your venue or want more information about our products — we’re here to answer all your questions.

Fill out the form opposite and our team will be in touch soon.

If you’d like to speak to us directly, please call 0344 848 9555.

Trying to get connected? Visit our product support page to speak with our technical support team.