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SPARK Fusion®

SPARK Fusion puts entertainment, meal ordering, health information and staff communication at every NHS bedside, helping patients feel more in control of their stay and giving ward teams back valuable time to care. 

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What is SPARK Fusion®?

SPARK Fusion isn't merely a bedside entertainment display; it's an active, point-of-care clinical workflow engine. 

By servicing as an interactive digital touchpoint directly at the patient bedside, the platform securely integrates with core hospital administration frameworks to automate routine ward tasks, optimise data capture, and actively drive operational efficiency across the healthcare estate. 

  • The digital platform
  • Bedside device access
  • Personal-device access (where applicable)
  • Healthcare services and information
  • Integration with existing systems

Already making a difference across 

Who SPARK Fusion® supports

Patient & Care Rec

Nurses & Clinical teams

Operational teams

Digital and IT

Leadership and procurement

Patient & Care Rec

SPARK Fusion makes communication between patients and staff faster, clearer and more accessible.

Patients can send instant messages in a wide range of languages, receive in-app medication reminders and explore digital information hubs that help them understand their care, easing their reliance on busy ward teams. Digital meal ordering gives patients more choice and control over what they eat, improving the accuracy of nutritional choices.

Together, these features help reduce feelings of isolation on the ward and lift overall patient experience scores. 

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Core Capabilities

Digital Meal Ordering

Fully automates patient food selection at the point of care, sending instant selections to catering databases to minimize ward food waste.

 

Electronics Health Record (EHR) access

Provides authorised teams with secure, encrypted access to active patient records directly at the bedside screen. 

Dementia-friendly interface

Features high contrast, simplified layout modes designed specifically to support cognitive accessibility across diverse patient demographics. 

Integrated translation services

Hosts live multi-language communication assets to support patients experiencing language and accessibility barriers. 

Fully Customisable set-up

At both Trust-level and ward-level, the in-app experience can be individually tailored for improved treatment and care.

For example, devices can be pre-set for maternity ward patients, so they benefit from personalised treatment content geared towards pregnancy and even post-birth. Alongside all the other features, these elements make the patient experience more comfortable and more manageable for the NHS — with a diverse breadth and range of apps available for patient education, entertainment, accessibility and more seamless interaction with friends, family and healthcare staff.

How SPARK Fusion® works

It is more than just a complete end-to-end infotainment solution.

It’s a vehicle for seamless digital transformation across the NHS, empowering staff and patients with better, more useful digital healthcare technology. As an easy-to-use, app-based platform available via individually-tailored and customisable bedside devices, the possibilities for high-quality care increase while reducing the risk of bed blocking and readmission.

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Discuss Your Requirements
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NHS Trusts

Digitisation is at the forefront of most customer services, but for the NHS, there’s still work to do. We’re here to help accelerate this shift with innovative solutions that maximise productivity, efficiency, quality of care and ROI for Trusts across the UK.

 

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Private Healthcare

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Care Homes

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Powering the NHS 10-Year Vision

See how SPARK Fusion® helps Trusts deliver safer, smarter and more connected care — aligned to the NHS ambition for a digitally enabled future.

Download the SPARK Fusion brochure  

We are passionate about improving patient experience by ensuring patients have access to the information and services they require, and we know what a difference it can make to provide support to the clinical teams delivering those services.

Jane Stephenson

SPARK TSL CEO

The SPARK Fusion® technical ecosystem stack

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Tier 1: The cloud software layer

The centralised, secure software environment that runs the user interface, hosts integrated web applications, serves automated trust notifications and establishes bidirectional data communication hooks with core hospital applications.

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Tier 2: The point-of-care hardware layer

Hospital-grade, clinical-standard touchscreen units designed for continuous ward operation. These devices feature antimicrobial enclosures, integrated ergonomic arm-mount configurations and optimised power-over-ethernet options to fit seamlessly into any physical ward environment.

Frequently asked questions

Frequently asked questions

What's different about these units to Hospedia units?

Hospedia units primarily focus on patient entertainment, offering TV, movies, telephony and internet access with limited integration into hospital systems. The units are 20+ years old now, but were installed at no cost to the NHS and the patient has to pay to use the services.


SPARK Fusion® integrates with clinical systems to improve workflows, enabling meal ordering, service requests, and real-time communication between staff and patients. It’s a comprehensive platform that enhances both patient care and staff efficiency. On top of that, it offers educational resources, stimulation, wellbeing support and entertainment features like games, TV, movies and magazines. The solution has many different funding and payment options to fit what works best for the NHS.

Can I replace Hospedia units with these easily?

SPARK® Fusion was designed with ease in mind. The backplate for the new units fit perfectly on the existing arms that currently hold the 20-year-old Hospedia Bedside Units. With this plug and play approach, SPARK® Fusion can very easily swap out Hospedia with minimal disruption to wards.

How long does it take to install the units from new?

We have a large team of Area Service technicians in our field based team who cover the entire of the UK. Installing a brand new solution can be planned, deployed and up and running in a matter of days.

Why should Trusts consider installing SPARK Fusion® as a patient entertainment & engagement solution?

If your Trust doesn’t have an existing bedside solution, and if your cellular signal is poor like it is in most hospitals, then you’ll notice a digital divide between the elderly who rely on staff and physical reading materials, as well as those who have their own device. SPARK Fusion® bridges this digital inequality by giving everyone access to entertainment, support and hospital resources.

Book your free discovery call 

 Every Trust and venue is different. In a short, no-obligation call, our team will learn about your goals and challenges, then show you how SPARK Fusion® or SPARK Connect® could improve experiences for your patients, visitors and staff. 

Book a discovery call

Already a SPARK customer?

Visit our Product Support page for help guides, troubleshooting advice and the latest service updates. If you need further assistance, your IT team or Trust service desk can contact our Service Desk Monday to Friday, 9am to 5:30pm, in line with your SLA. 

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