What is SPARK Fusion®?
SPARK Fusion isn't merely a bedside entertainment display; it's an active, point-of-care clinical workflow engine.
By servicing as an interactive digital touchpoint directly at the patient bedside, the platform securely integrates with core hospital administration frameworks to automate routine ward tasks, optimise data capture, and actively drive operational efficiency across the healthcare estate.
- The digital platform
- Bedside device access
- Personal-device access (where applicable)
- Healthcare services and information
- Integration with existing systems
Already making a difference across
Patient experience and engagement
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Communication and accessibility
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Staff workload and administrative pressure
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Healthcare workflows and digital transformation
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Who SPARK Fusion® supports
Patient & Care Rec
Nurses & Clinical teams
Operational teams
Digital and IT
Leadership and procurement
Patient & Care Rec
SPARK Fusion makes communication between patients and staff faster, clearer and more accessible.
Patients can send instant messages in a wide range of languages, receive in-app medication reminders and explore digital information hubs that help them understand their care, easing their reliance on busy ward teams. Digital meal ordering gives patients more choice and control over what they eat, improving the accuracy of nutritional choices.
Together, these features help reduce feelings of isolation on the ward and lift overall patient experience scores.
Nurses & Clinical teams
SPARK Fusion captures valuable patient information at the bedside and shares it securely across the Trust. Digital pain scoring helps staff assess non-verbal patients, who can simply point to areas of the body shown on screen, ensuring they receive the right treatment.
Easy-to-access bedside surveys give patients more opportunities to share feedback, helping Trusts track and improve experience scores. Behind the scenes, HL7 and FHIR interoperability with existing EHR systems ensures data is exchanged securely, encrypted and to recognised standards, with no need for costly rip-and-replace software.
Operational teams
With SPARK Fusion®, patients have more freedom over meal ordering.
This means that they get more time and variety of choices, with digital menus they can access around the clock.
Not only does this subtle difference enhance patient wellbeing, it also brings far less food wastage and inefficiencies for Trusts.
Digital and IT
Digital pain scoring makes staff treatment easier for non-verbal patients. They can simply point to different body parts displayed on the bedside device while the member of staff assesses them.
This is crucial in ensuring they get the adequate treatment.
Additionally, the availability of easily accessible surveys on the bedside device provides more opportunities for patients to have their say and for staff and Trusts to collect positive feedback scores.
Leadership and procurement
With a broad spectrum of entertainment across TV and audio, SPARK Fusion® provides patients with more freedom and choice throughout their stay.
Better entertainment means a better patient experience, which in turn helps to ensure shorter treatment cycles and avoid unnecessary bed blocking.
SPARK Fusion® also includes in-app relaxation and tools to improve patient wellbeing.
Core Capabilities
Digital Meal Ordering
Fully automates patient food selection at the point of care, sending instant selections to catering databases to minimize ward food waste.
Electronics Health Record (EHR) access
Provides authorised teams with secure, encrypted access to active patient records directly at the bedside screen.
Dementia-friendly interface
Features high contrast, simplified layout modes designed specifically to support cognitive accessibility across diverse patient demographics.
Integrated translation services
Hosts live multi-language communication assets to support patients experiencing language and accessibility barriers.
Fully Customisable set-up
At both Trust-level and ward-level, the in-app experience can be individually tailored for improved treatment and care.
For example, devices can be pre-set for maternity ward patients, so they benefit from personalised treatment content geared towards pregnancy and even post-birth. Alongside all the other features, these elements make the patient experience more comfortable and more manageable for the NHS — with a diverse breadth and range of apps available for patient education, entertainment, accessibility and more seamless interaction with friends, family and healthcare staff.
How SPARK Fusion® works
It is more than just a complete end-to-end infotainment solution.
It’s a vehicle for seamless digital transformation across the NHS, empowering staff and patients with better, more useful digital healthcare technology. As an easy-to-use, app-based platform available via individually-tailored and customisable bedside devices, the possibilities for high-quality care increase while reducing the risk of bed blocking and readmission.
NHS Trusts
Digitisation is at the forefront of most customer services, but for the NHS, there’s still work to do. We’re here to help accelerate this shift with innovative solutions that maximise productivity, efficiency, quality of care and ROI for Trusts across the UK.
Private Healthcare
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Care Homes
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Powering the NHS 10-Year Vision
See how SPARK Fusion® helps Trusts deliver safer, smarter and more connected care — aligned to the NHS ambition for a digitally enabled future.
We are passionate about improving patient experience by ensuring patients have access to the information and services they require, and we know what a difference it can make to provide support to the clinical teams delivering those services.
Jane Stephenson
SPARK TSL CEO
The SPARK Fusion® technical ecosystem stack
Tier 1: The cloud software layer
The centralised, secure software environment that runs the user interface, hosts integrated web applications, serves automated trust notifications and establishes bidirectional data communication hooks with core hospital applications.
Tier 2: The point-of-care hardware layer
Hospital-grade, clinical-standard touchscreen units designed for continuous ward operation. These devices feature antimicrobial enclosures, integrated ergonomic arm-mount configurations and optimised power-over-ethernet options to fit seamlessly into any physical ward environment.
Frequently asked questions
Frequently asked questions
What's different about these units to Hospedia units?
Hospedia units primarily focus on patient entertainment, offering TV, movies, telephony and internet access with limited integration into hospital systems. The units are 20+ years old now, but were installed at no cost to the NHS and the patient has to pay to use the services.
SPARK Fusion® integrates with clinical systems to improve workflows, enabling meal ordering, service requests, and real-time communication between staff and patients. It’s a comprehensive platform that enhances both patient care and staff efficiency. On top of that, it offers educational resources, stimulation, wellbeing support and entertainment features like games, TV, movies and magazines. The solution has many different funding and payment options to fit what works best for the NHS.
Can I replace Hospedia units with these easily?
SPARK® Fusion was designed with ease in mind. The backplate for the new units fit perfectly on the existing arms that currently hold the 20-year-old Hospedia Bedside Units. With this plug and play approach, SPARK® Fusion can very easily swap out Hospedia with minimal disruption to wards.
How long does it take to install the units from new?
We have a large team of Area Service technicians in our field based team who cover the entire of the UK. Installing a brand new solution can be planned, deployed and up and running in a matter of days.
Why should Trusts consider installing SPARK Fusion® as a patient entertainment & engagement solution?
If your Trust doesn’t have an existing bedside solution, and if your cellular signal is poor like it is in most hospitals, then you’ll notice a digital divide between the elderly who rely on staff and physical reading materials, as well as those who have their own device. SPARK Fusion® bridges this digital inequality by giving everyone access to entertainment, support and hospital resources.
Insights & Resources
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