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The ever-expanding patient experience platform that makes Trusts more efficient

Improve patient experience and increase autonomy. SPARK Media® helps your staff to deliver a more efficient healthcare service.

Spark Media Desktop

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Our technology caters to individual patient preferences and backgrounds, fostering digital inclusion. Patients can access entertainment relevant to their demographics and cultures, bridging divides. We reduce isolation through games and virtual connections to family.

By managing pain and anxiety, we enable better sleep and recovery. SPARK Media® can provide light therapy, music, meditation and more to support positive mental health. This holistic approach promotes the social and emotional well-being critical to quality of life.

We also deliver vital health education to boost participation in care decisions and post-discharge planning. Improving comprehension this way promotes equality and personal autonomy. Consistent usage helps hospitals better understand patient needs, supply resources accordingly and reduce readmissions.

SPARK Media® makes the NHS experience more positive for patients from all walks of life. We believe every patient deserves the best care delivered in the most uplifting way possible.

By working to humanise healthcare, we assist the NHS in providing truly patient-centred and sustainable care.

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SPARK MEDIA® Lite

SPARK Media® Lite is the standard package included for all SPARK Connect® customers and caters to the BYOD solution, providing a dynamic web-based platform that seamlessly links to curated websites.

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Spark Media Mobile

SPARK MEDIA® Full Package

Upgrade the standard SPARK Media® Lite package to unlock more links and apps to display on the platform.

With the SPARK Media® Full Package, patients can access more entertainment options — including live TV and radio — with no limit on the information you can display through our SPARK Media® platform.

You can customise the tabs and provide as many links as you'd like to other entertainment platforms or hospital resources.

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Video streaming
Live TV*
BBC Archive and Music Memories for dementia patients
Hospital information
NHS resources such as A-Z health index or videos

Live Radio including Hospital Radio
Netflix, Disney+, BBC iPlayer, ITVX
Sudoku on Lite + 14 additional puzzle games on Full package
Charity donation
Option to add Magazines and newspapers
*only available with SPARK Media® Full Package

£1,064,459

saved using translation services

£2,019,902

saved using e-prescribing

£262,900

saved using electronic meal ordering

£551,387

saved using clinical messaging and referral systems

Empowering patients to take control of their healthcare journey by:

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Boosting service efficiencies

With access to a range of educational resources, including the NHS Apps Library and an A-Z of medicine, patients can learn more about their condition and find reliable answers to their healthcare questions without the need for staff intervention.

Enabling engagement

Patients can stay up to date with the latest hospital news and have their voices heard through surveys and polls, giving you a better insight into areas where improvements could be made.

Providing entertainment

Reduce anxiety and eliminate boredom as patients receive access to an expansive digital library of newspapers and magazines, TV, films and interactive games. Video calling capabilities also allow your patients to keep in touch with loved ones, reducing feelings
of isolation.

Promoting education

Empower your patients to learn more about their condition and how they can manage it with access to various online resources, including NHS apps, healthcare videos and NHS choices.

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Helping hospital staff provide the best level of care by:

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Boosting service efficiencies

Equip your staff with the ability to access a range of clinical resources on-demand to support the delivery of enhanced patient care.

Enabling engagement

Ensure all team members are kept up to date with news, events and communications from across the Trust.

Providing entertainment

Staff will have access to SPARK Media®’s extensive entertainment library of reading materials, films, TV, radio and web browsing to improve employee well-being.

Encouraging on-going education

Acting as a conduit for Trust training materials, the SPARK Media® platform provides team members with access to a range of educational resources and direct contact with training as and when required.

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Frequently asked questions

Frequently asked questions

Is SPARK Media® free for patients?

Yes! All SPARK® products are free for end users. Trusts and their charities can front the cost to provide this essential entertainment and engagement resource to patients.

How does SPARK Media® work?

Once you’ve successfully connected to our WiFi, you will be re-directed to the SPARK Media® landing page. If this doesn’t happen automatically, enter www.wifitv.co.uk into your web-browser.

There are three tabs on this platform: Entertainment, Charity and MyCare. Each tab links to an entertainment platform or resource.

Can I add custom links or applications to my service?

Yes, absolutely! We can feature whatever your Trust or hospital wants to display or signpost patients and visitors too. This can be a web link or an application from our apps catalogue.

I’ve lost the SPARK Media® web-page, how do I navigate back to it?

Not a problem, simply enter www.wifitv.co.uk into your web browser.

I can’t connect to the WiFi. Where do I go for support?

For support with WiFi please click here

You can search our FAQ's, or raise a ticket and one our support team will be in contact with you to resolve the issue.

Join a community working towards the digital transformation of healthcare

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Maximise Your Donation Channels with SPARK TSL®

SPARK TSL®'s WiFi solution comes with the ability to add data-click portals to the WiFi authentication landing page. Trusts and their charities can collect data and use it to drive donations. Watch the webinar

SPARK TSL® acquires Hospedia

This webinar provides insight as to why the acquisition happened, what our customers are saying about it, and how this affects the healthcare industry for the better. Watch the webinar