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Patient experience has a critical role to play in the future of healthcare

Our guide provides insight into what an exceptional patient experience looks like today and in the future.

 
Patient Experience Guide LP-1-1

By downloading your copy, you’ll learn about:

  • Patient experience: An evolution under spotlight. 
    What's the current landscape of patient experience and why has it become so important? Find out in the guide.

  • From acceptable to exceptional: 5 factors that Need to improve by 2025.
    Here, we outline areas of patient experience that need improving or are in the early stages of development.

  • Accountability and engagement in patient experience: Who drives change?
    We all have a role to play in driving positive change. We explain how this can be done. 

 

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Recent statistics found that only 74% of patients felt their needs were met at their last GP appointment.

That's a 20% drop in patient satisfaction from the previous year. What can your organisation do to go the extra mile?

Download our Patient Experience Guide and take the first step.