The Mission

Jane Stephenson

CEO

SPARK TSL welcomed Jane as their new CEO in October 2024. With a background in healthcare innovation and leadership, she is passionate about driving SPARK’s mission to improve patient outcomes through cutting-edge technology. Jane's journey has included developing transformative strategies in both private and public sectors, with a focus on delivering real-world impact in digital healthcare. When not at work, she enjoys cycling and exploring the outdoors, as well as spending time with her husband, their three grown children, and very lively cat, who keeps her on her toes.

Matt O’Donovan

Group Leader

Matt is the Group Leader of SPARK TSL, under the Volaris umbrella. With over 30 years IT experience Matt founded WiFi SPARK in 2003 to become the leading supplier of internet access control systems. He believes passionately in his business, citing customer service and quality as the highest criteria.

Pierre Ponsin

CIO

Pierre has 24 years of industry experience, specialising in Development, Quality Assurance and Governance with ITIL and ISTQB qualifications. He overseas all technical aspects of the company. This includes software development, data management, network and infrastructure management. Pierre is responsible for the strategic direction the Technology department takes to ensure SPARK TSL achieve performance targets, improve our current products and create new ones.

Willem-Jan Te Riele

Director of Business Development

Willem-Jan has over 30 years of experience in IT-Services, driving global companies as both an entrepreneur and part of enterprise companies. He is specialised – and developed a company around it - in digital (health) solutions in the last 8 years, as the Cofounder and CEO of Sentean Group. Sentean, who has been acquired by SPARK TSL / Volaris in April 2024, is the market-leader in the Netherlands for Patient Engagement Solutions, based on a platform called Fusion. WJ is leading the Dutch Entity as a General Manager and is responsible for Business Development for a wide region, including the partner / reseller channels from The Netherlands, down to South Africa.

Howard Hooks

CFO

Howard is a Fellow Member of the Association of Chartered Certified Accountants and has lead finance roles in manufacturing and listed technology companies. He manages and controls the financial health of the SPARK TSL business. Howard leads a team that collectively ensures the organisation has the financial resources needed to achieve its goals.

Kirstie Cameron

Commercial Director

Kirstie is the Commercial Director at SPARK TSL where she has worked for over a decade. With a solid background in commercial contracts, procurement, and logistics, Kirstie is responsible for all contractual matters at the company. Kirstie will be working closely with Sales Director, David, to refine our sales processes and systems to ensure we have the right tools for customer and prospect management. In her spare time, Kirstie is a keen amateur astronomer. 

Louis Ravensfield

Operations Director

Louis has over 20 years of experience in IT and is genuinely passionate about delivering the ultimate Customer Experience. He has a background in Service Management and is responsible for the 24/7/365 Service Desk, Support, Network Operations, and Project Management functions at SPARK TSL. Louis prides himself on leading a team whose goal is to deliver Customer excellence at every opportunity.

David Hawkins

Sales Director

Dave joined SPARK TSL in September 2024 as Sales Director and brings a wealth of experience in driving strategic growth. He will lead the Sales Team with a focus on supporting our NHS customers, ensuring they maximise the value of their WiFi and patient engagement solutions. Dave is dedicated to building strong partnerships, understanding client needs, and delivering tailored solutions that enhance outcomes for patients and staff.

Rebecca O’Donovan

Marketing Director

Rebecca is the Marketing Director at SPARK TSL. She is responsible for high level marketing strategy focusing on lead generation and aiding the vision of the business; to ensure that no patient has to pay for entertainment. 

Luke Turnbull

Account Manager

Luke is the Healthcare Account Manager at SPARK TSL, where he works closely with our NHS customers and partners to maximise the value of their technology investments. Luke is dedicated to helping healthcare organisations leverage SPARK Fusion to drive digital transformation and improve patient outcomes. Over the years, Luke has predominantly worked with medical devices covering anything from bedside monitors, ventilators, defibrillators and wearables, all of which included IT integration, and he has a keen interest in medical devices and tech. In his spare time, Luke stays active by cycling and swimming. Him and his family like to venture to the coast, explore, and have fun days out.

Tony Loomes

Account Manager

Karen Kong

Account Executive

Karen is the Account Executive at SPARK TSL. Originally from Malaysia, the UK is now her new home. Experienced in customer and project management, and previously residing in Singapore, gives Karen a different perspective in viewing various cases. She is responsible for existing customer contracts, continued customer satisfaction and supporting customer relations. Karen is also a practice yogi.