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The unified patient engagement platform for NHS Trusts

SPARK TSL is a clinical-grade digital ecosystem integrating hospital WiFi, bedside infotainment and real-time clinical data to improve patient outcomes and streamline ward efficiencies.

As our story has developed, we’re proud to now be the largest provider of NHS WiFi and infotainment services, while all other sectors also benefit from our valuable expertise to suit a variety of diverse user experiences.

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With a better patient experience guaranteed, SPARK Fusion® empowers Trusts with enhanced productivity, efficiency and care
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SPARK Connect® is the reliable, scalable public WiFi platform that puts you fully in control of your customer interactions
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Proud to already be making a difference at

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Hampshire
KCH
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RDandE
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UHBW
UHNM
UHSNFT
ULHT
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Chiltern
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Streamlining NHS workflows

Our platform directly reduces the administrative burden on clinical staff.

By integrating tasks like digital meal ordering and real-time patient feedback collection directly at the bedside, healthcare teams save valuable hours per shift, allowing more time for direct patient care.

See our vision

 

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What it is

A secure, cloud-based software layer delivered via bedside units or personal devices.

Why it matters

It directly combats patient isolation, improves satisfaction scores, and supports the NHS Digital Twin and virtual ward initiatives.

How it integrates

It deploys seamlessly over existing Trust infrastructure via SPARK Managed WiFi and interfaces safely with leading EHR systems.

Specialising in the digital transformation of healthcare

Our journey in healthcare has evolved to provide NHS WiFi solutions that meet the real-time needs of patients, staff and Trusts. Our SPARK Fusion® solution revolutionises care directly from the bedside, driving digital transformation through enhanced productivity, efficiency and empowerment for staff and patients.

Find out more

It’s massive for us as it means our patients, their relatives, our visitors and staff all have free access to an entertainment platform on any device.

Lisa Thompson

Director of Communications and UHNM Charity University Hospitals of North Midlands NHS Trust

The leading choice for public and guest WiFi

Frequently asked questions

Frequently asked questions

What is a Patient Engagement Platform?

A Patient Engagement Platform (PEP) is a secure digital suite used in healthcare to connect patients with entertainment, educational resources, and clinical services like meal ordering and health records via bedside units or personal devices.

How do bedside systems work?

Bedside systems utilise dedicated hospital-grade hardware or Bring Your Own Device (BYOD) connectivity to stream patient entertainment, deliver trust communications and open safe digital access channels to clinical applications.

Can patients bring their own devices (BYOD)?

Yes, the SPARK TSL platform natively supports BYOD models, allowing patients to securely log into the Trust's guest portal using their personal smartphones, tablets, or laptops to access media and information hubs.